ERP Outsourcing

Tenon integrates IT equipment and operations for SAP ERP-based enterprise business systems, which we offer as IT full outsourcing services.

For startups and mid-sized companies in the growth phase, matters concerning enterprise business systems are vital decisions in conducting business without missing opportunities. The ability to make one-stop use of system functions and operation, from infrastructure to applications, and the ability to adopt systems with a quickness matched to the speed of business are requirements in this process.

Services that merely meet the above customer needs are not likely to be adequate for today’s contemporary IT industry. In the implementation of conventional on-premise systems, ultimate responsibility for purchasing and integrating hardware, software, system construction services, and other IT assets lies with the customer, presenting a daunting threshold. In addition, cloud services often include infrastructure-only services such as IaaS and PaaS, as well as services that consist only of established software placed atop infrastructure.

The following are important points to keep in mind in deploying SAP ERP-based enterprise business systems as a service.

  • The service must include the minimum application functions required for work
  • The service must be made usable in a shorter time frame than the implementation of an on-premise system
  • The service must have a proven template solution
  • The service must not place construction and operational burdens on the company’s employees
  • The service must offer scalability for future business expansion

We offer ERP outsourcing as a suite that spans infrastructure to applications for SAP ERP-based enterprise business systems, in a form tailored to work in customers’ industries. At the same time, we perform all system operations work, including troubleshooting, business process/organizational change response, and ad hoc requests, as a monthly fee-based service.

Structure of the service

We began providing full IT outsourcing services for enterprise business systems in 2011, the dawn of SaaS cloud services. Our services have been adopted by numerous customers, in areas including ERP, EDI, and WMS.

  • Achievement of business launch without ownership of IT assets through SaaS cloud services
  • Introduction of best practices in a short time frame through our SAP industry templates
  • Provision of attentive operational services that support business as usual (BAU) through our operations support team
  • Support for global communications by our bilingual staff
  • System expandability to accommodate future business expansion

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