Multilingual Support

Application management outsourcing services performed by our bilingual staff members, with adoption by over 60 global companies.

Our bilingual staff members provide application operation and maintenance support for SAP, EDI, and other local systems. Our staff members are versed in the IT methodologies and communication rules of global companies, and work to prevent any interruptions to our customers’ operations.

  • SAP Operation and Maintenance Services

    SAP operation and maintenance services that avoid interrupting customers' business, made possible through our services' selection by numerous global companies
  • Local System Operation and Maintenance Services for EDI, etc.

    Service provision as an ideal partner on which our customers' IT departments can rely, utilizing our extensive experience with and knowledge of enterprise business systems

Case Study

  • SAP Operation and Maintenance Services

    Advertising Agencies

    We took over operation and maintenance services for the live enterprise business systems from the implementation vendor, and flexibly respond to troubleshooting and system modifications across a broad system landscape including SAP ERP, CRM, and SAP BO.
  • Local System Operation and Maintenance Services for EDI, etc.

    Chemical Manufacturers

    We provide support for EDI linkage with business partners, as well as EAI linkage with a variety of internal group systems, including multiple SAP and forms systems operated by the parent company and its domestic and overseas subsidiaries.
  • Local System Operation and Maintenance Services for EDI, etc.

    Apparel Manufacturer

    We provide an IT shared service through a remote team that handles front-end tasks of the IT department. The service functions as a communication hub, connecting business users, the local IT department, and the global IT department with the business systems.

OTHER SERVICES

  • ERP Solutions

    ERP solutions that leverage our knowledge of pharmaceutical, medical device, apparel, and other industries and business, as well as our expertise that spans SAP logistics, linkage technologies, and more
  • EDI Outsourcing

    An EDI full outsourcing service that combines knowledge of back-end ERP work with technological expertise in communications, networks, and infrastructure
  • WMS Outsourcing

    WMS full outsourcing services that offer a warehouse management system for centralized management of multiple warehouses, integrated with operation of the system