OCR Solution

As an OCR solution, Tenon provides an EDI service that automatically links paper information from fax-based orders to enterprise business systems.

By automatically converting large amounts of paper information into electronic data, sorting the data, and linking the data to enterprise business systems, this OCR solution reduces manpower and human error and contributes to the elimination of the paperwork that obstructs companies’ digital transformation.

Many companies wish to engage in paperless inter-company transactions but are unable to do away with fax-based orders due to business partners’ circumstances. In such cases, customers face issues including the following.

  • Receiving orders by fax, checking the paper, and entering the information into the system is a manual business process
  • Manual system entry is time consuming and prone to error
  • Resupply, storage, and disposal of fax paper require effort
  • Work processes involving paper require on-site work that disallows telework
  • Companies wishing to invest in systems for automating transactions may lack personnel capacity or personnel familiar with IT work

Key points in solving the above issues and maximizing investment efficiency in terms of both IT assets and personnel are as follows.

  • No changes to business partners’ ordering work
  • Minimization of manual work through the automation of all tasks from fax receipt to system linkage
  • Shortening of work time and entry errors through OCR input
  • Reduction in paper management costs through paperless operations
  • Achievement of telework through work processes that do not require on-site work
  • Outsourcing of system operations to avoid holding personnel within the company

Our OCR service consists of two parts: an application service that provides application functions for digitalizing paper information for linkage to enterprise business systems along with IT equipment facilities including data center, hardware, and networks; and an operations service that provides system operation.

  • Full support for OCR input, data communication, and format conversion, as well as for required EDI functions including master-based data conversion and linkage of SAP ERP and other enterprise business systems
  • Integration of IT equipment suite and system operation, for provision as a full outsourcing service
  • Provision of flexible and attentive operational services including negotiations with EDI business partners and business user support

The application service for our OCR solution provides basic functions including data communication, data sorting, OCR input, data conversion, and system linkage, using OCRtran from Data Applications Co., Ltd.

Primary functions

Function Details
Data communication Links PDF files from business partners and business users to systems, using email EDI
Data sorting Sorts data on the basis of recipient information and file name, and processes it in the system
OCR input Selects the most suitable of four OCR engines to achieve highly accurate input
Data conversion Converts data format to match the linked system
System linkage Automatically links to ERP systems such as SAP, to CRM, and to other enterprise business systems

In the operations service of our OCR solution, we support customers’ everyday fax transaction work and system operation through a variety of services including troubleshooting, service management, and system function improvement/extension, while also providing powerful support for connection with new business partners and improvement and extension of application functions.

Our OCR solution contributes to efficiency, quality improvement, and cost reduction in customers’ FAX transaction work through the following unique points and advantages.

  • Full support for basic functions such as data communication, OCR input, and format conversion, as well as for required EDI functions including master-based data conversion and linkage of SAP ERP and other enterprise business systems
  • A suite of IT facilities including data center, communication equipment, OS, DBMS, and EDI translator, integrated with system operation that includes system monitoring, troubleshooting, service management, and functional improvement/extension for provision as a full outsourcing service
  • Provision of flexible and attentive operational services including negotiations with EDI business partners and business user support
  • Ability to provide an infrastructure environment as a privately-owned or shared OCR cloud managed service
  • Ability to provide services in a multi-cloud environment as a DR/BCP measure

Product overview

Equipped with four OCR engines, OCRtran selects the optimum engine to achieve highly accurate input. As a software product, it offers one-stop provision of functions spanning data reception to conversion and inter-system data linkage.

  • Converts paper and fax documents into text data using OCR, with support for handwriting as well
  • Securely manages documents in the cloud in varied formats
  • Enables smooth dealings with business partners through EDI communication functions

URL

https://www.dal.co.jp/acms/ocrtran/

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