Case Study / Pharmaceutical/Medical Device Industry WMS Solutions Medical Device Manufacturers
- Customer
Medical device manufacturer
- Overview
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Balancing Global IT Policy Compliance and User Requirements
A renewal was carried out for the existing WMS, which had become a black box due to repeated functional expansions over the years. The global headquarters requested compliance with IT policy through real-time SAP-WMS linkage, while business users requested improved fault tolerance through standalone WMS operation. These conflicting requirements were fulfilled through a review of function allocation and system architecture.
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WMS Implementation and Operation by Bilingual Consultants
Even for the implementation and operation of the WMS as a local system, communication with the SAP team, which oversees the higher-level system, is essential. A bilingual consultant team was formed to enable smooth communication with the customer’s global IT team managing SAP, and to implement and operate the system.
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WMS Solution with Consideration for Business Users
To minimize the impact on business users during WMS replacement, the new WMS solution was implemented under a policy of making minimal changes to business processes and system functions from the legacy WMS.
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